Contacto con CopaAirlines Courier

Frequently asked questions

  • How can you send a shipment to any part of the world through Copa Courier?

    You can ship your goods by contacting our offices or contacting us through the following link:

  • What would be the shipping cost when using Copa Courier?

    Shipping costs have a value that depends on the origin/destination and type of merchandise. To know the value of your shipment you can make an online quote.

  • Do you need a Copa Courier account to send your shipment?

    You don’t need a Copa Courier account to send a shipment. You can contact our offices to coordinate your shipment.

  • What kind of merchandise can you send through Copa Courier?

    With Copa Courier you can send documents and packages. For more information on the type of merchandise you can send, access the services section.

  • How do you know when your shipment arrives?

    To obtain information about your shipment, enter your guide number in the package tracker.

  • How do I earn ConnectMiles miles using Copa Courier services?

    You can earn ConnectMiles miles by sending shipments via Copa Airlines Courier as a Corporate customer. Send your packages and documents anywhere in the world and for every 4 shipments, you earn 200 ConnectMiles miles. Learn more here:

  • How should you claim your shipment sent through Copa Courier?

    You will have the following options to send us your claim:
    • You can go to our Customer Service section – Offices and contact our offices in your city.
    • You can complete the form in our Customer Service section – Contact us.
    • You can write to us at serviciocourier@copaair.com
    Learn more here:

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